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Terms

Pet friendly
We are a pet friendly establishment although we do have some house rules please call/email for more info.

Group bookings

By confirming a booking the following terms and conditions are agreed upon.
To secure a booking we will require card details. No monies will be taken from the card until your arrival upon which you may settle the account by whichever method you prefer.

For group booking the organiser will be responsible for arranging payment of the balance and any costs incurred due to cancellations.

A 50% non refundable deposit will be required at confirmation of booking, following this the normal cancellation policy will be applicable.

CANCELLATIONS
We require a strict 14 day cancellation from the arrival date of bookings, otherwise the total amount for the booking will be charged. Cancellations made prior will incur a £10 admin fee. Any outstanding fees made due to cancellations will result in court action and any further cost incurred.

ARRIVAL
Checking in is from 4pm – earlier and later arrivals can be accommodated by prior arrangement.

SMOKING
This is a non-smoking establishment and guests found to be smoking will be asked to leave, a cost of £50 will be charged for deep cleaning of the room.

HOUSEKEEPING
Your room will be serviced daily.

RESIDENTS
We request that all guests be considerate of fellow guests – Noise

DEPARTURE
On the date of your departure please ensure your room is vacated by 10:30am, please remember to return your keys.

BREAKAGES
Any damage found in the room will be billed accordingly

LIABILITY
The Alpine Lodge will not accept liability for any loss/damage to items brought into the guest house or left in vehicles. The Alpine Lodge does not take responsibility for any loss or damage to vehicles in our on-site car park.